"Why are you acting like this when I asked you to cut it?"... Unexpected mistakes and conflict situations at a hair salon

In a video capturing scenes from the JTBC drama 'Salon De Nabi', conflicts between customers and hairdressers occurring in a hair salon setting are depicted, along with the appearance of interns working within that environment.

"Make it shorter" — Friction between a customer's demand and the haircut result

In the hair salon shown in the video, a conflict situation arises due to the discrepancy between the customer's request and the actual result. One customer mentions her husband's preference and demands her hair be cut very short. The customer repeatedly requests to have it "completely short so nothing gets in the way," emphasizing "shorter than this" regarding the desired length. However, after the haircut is finished, the customer looks flustered at the result and raises complaints, saying, "When did I say that?" or "I only asked you to cut it a little bit." In this process, a scene follows where a person appearing to be her husband protests, asking, "Who made another person's wife's hair look like this?" The hairdresser side explains the situation by saying, "We cut it because you asked us to," but the video captures the tension rising at the scene due to the difference in communication.

The work of hair salon interns and the atmosphere on site

The daily tasks within the hair salon and the roles of the interns are also shown in the video. Individuals appearing to be interns guide customers to the shampoo room, attend to customers, and move according to the instructions of senior designers. One of the interns in the video reveals the background of moving to this place after working at a franchise hair salon because they "wanted to learn from more teachers." Additionally, the interns are seen contemplating while suggesting styles to customers. One intern is seen suggesting, "I think volume magic would suit you," considering the customer's skin tone, or engaging in conversation while analyzing the customer's style. Along with a mention that "it has only been a little over 3 months since our shop opened" regarding the salon's operation, conversations emphasizing a professional attitude follow.

Unexpected situations occurring during customer service

Various unexpected situations occurring during the operation of the hair salon are also captured in the video. These include confusion caused by reservation issues, changes in customer requirements, and happenings caused by ordered food (gimbap) being different from the request. One customer requests "kimchi gimbap," but an embarrassing situation occurs when the food provided is different from the request. Furthermore, elements of conflict in the service process appear, such as a customer pointing out a specific designer and requesting to be switched to another person. At the end of the video, the message "We make mistakes. To cover up a mistake, we sometimes make another mistake" is delivered, showing the complex situations occurring at the hair salon site.